First, check out their Total Satisfaction Guarantee. For mattresses, this means you have 120 nights to test out if you like it. If you're unhappy with the comfort, size, or height of your mattress set, you can select a different item.
For furniture, you have 30 days to decide on your purchases. If you're unhappy with the size, shape, look or fit of your merchandise, you can get a full refund in the first 5 days. After that, you have up to 30 days to reselect a new item. For both mattresses and furniture, a $99 re-select fee will apply. If your new selection is of lesser value, you'll receive the difference on a gift card. Or, it can be applied to other merchandise.
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